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UPDATED JANUARY 2026

Zas36 Privacy Policy – Personal Data Protection for Malaysian Players

At zas36, your privacy is not merely a formality – it is a genuine commitment. This page clearly explains the types of data we collect, why we need it, how we use it, who can access it, and your rights as the owner of that data. All our practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA).

Compliant with Malaysia's PDPA 256-bit SSL No Data Sales Full Access Rights Bahasa Melayu
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Zas36's Six Core Privacy Principles

This is the foundation that shapes how zas36 handles your data — not merely to fulfil legal obligations, but because we genuinely care about the privacy of our Malaysian players.

Limited Data Collection

zas36 only collect data that is strictly necessary to operate our services safely and efficiently. We do not collect irrelevant or excessive information. Every piece of data we request during registration or platform use has a clear and legally valid purpose.

Bank-Grade Data Security

All data stored and transmitted through the zas36 is protected by 256-bit SSL encryption – the same standard used by leading banks in Malaysia. Our servers are secured by a multi-layer firewall and an intrusion detection system that monitors around the clock to detect and block any unauthorised access attempts.

No Sale of Data to Third Parties

zas36 never has and never will sell, rent, or share your personal data with any third party for marketing or any other commercial purpose without your explicit consent. Your data belongs to you – we are simply your responsible custodian.

Access Rights & Full Control

As a member zas36, you have the full right to access, correct, or request the deletion of your personal data at any time. Contact our privacy team and we will process your request within 14 business days in accordance with Malaysia's PDPA provisions.

Full Transparency in Data Usage

zas36 is committed to keeping you informed about how your data is used. We do not bury data collection practices in fine print. Any changes to this privacy policy will be communicated to members via email or in-platform notification.

Data Storage in Malaysia

Malaysian players' personal data is stored on servers located within secure zones that comply with international standards. zas36 ensure that any cross-border data transfers, where they occur, are carried out with adequate contractual protections in compliance with Malaysian legal requirements.

1

Personal Data We Collect

When you register and use the platform zas36, we collect several categories of personal data. As a user, you have every right to know what we collect. In general, the data we gather falls into three main categories:

Data Type Example Primary Purpose
Identity Data Full name, IC/passport number, date of birth Account verification, KYC compliance
Contact Data Email address, phone number Communications, notifications, 24/7 CS
Financial Data Bank account number, transaction records Deposit/withdrawal processing
Technical Data IP address, device type, web browser Security, fraud detection
Usage Data Betting history, games played Experience personalisation, analytics

We does not collect sensitive data such as health information, political views, or biometric data unless required by law or necessary for specific security verification purposes and you have given explicit consent.

Important Note: To meet KYC (Know Your Customer) requirements and comply with Malaysian gambling laws, zas36 may require identity verification documents such as a copy of your IC or passport. This is standard industry practice and not a requirement unique to us.
2

How We Use Your Personal Data

zas36 uses your personal data only for legitimate and necessary purposes. We do not use your data for any purpose beyond what is stated below without first obtaining your consent:

Verification & Account Management – Verifying your identity during registration and preventing fraud or the creation of multiple accounts.
Financial Transaction Processing – Securely processing deposits and withdrawals via Malaysian payment methods including Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks).
24/7 Customer Service – Enables our CS team to provide accurate, relevant support in Bahasa Melayu whenever you need assistance.
Marketing Communications (with consent) – Sending you information about promotions, bonuses, and platform updates – only if you have opted in to receive them. You may unsubscribe at any time.
Analytics & Service Improvement – Understanding how you use the platform to continuously improve your football, Live Casino, slots, and e-sports experience on zas36.
Fraud Prevention & Security – Detects suspicious activity, prevents money laundering, and ensures the integrity of the zas36 platform for all players.
3

Data Sharing with Third Parties

zas36 does not sell your personal data. However, in certain circumstances, we may need to share your data with carefully selected third parties. All data sharing is carried out under strict contractual safeguards:

  • Payment Service Providers – Such as FPX, Touch 'n Go, DuitNow, and GrabPay gateways, which require transaction details to process your payments securely.
  • Game Software Providers – Licensed gaming companies providing slots, live casino, and virtual sports on the zas36 platform may receive minimal game session data for technical purposes.
  • Regulatory Authorities – Where required by Malaysian law or a valid court order, zas36 may be obligated to disclose data to government agencies or regulatory bodies.
  • Analytics Service Providers – Anonymised usage data may be shared with analytics platforms solely for service improvement purposes.
The zas36 Guarantee: All third parties with whom we share data are bound by strict confidentiality agreements and are required to use that data solely for agreed purposes. We do not share your data with third-party advertisers without your consent.
4

Security & Data Protection

zas36 take data security very seriously. We continuously invest in security infrastructure to ensure your personal data is always protected against unauthorized access, loss, or misuse. Our implemented security measures include:

256-bit SSL Encryption for all data transmitted between your device and our servers
Multi-Layer Firewall that blocks unauthorized access to our server databases
24/7 Monitoring by automated intrusion detection systems (IDS)
Two-Factor Authentication (2FA) available to all zas36 member accounts
Database Encryption ensures that stored data remains unreadable even in the event of a physical breach
Employee Access Controls – only authorized personnel may access your personal data

While we take every reasonable precaution, no system can be guaranteed 100% secure. In the event of any security incident involving your data, zas36 committed to notifying you within 72 hours, in line with international best practices.

5

Cookies & Tracking Technologies

Platform zas36 uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

  • Essential Cookies (Required) – Required for core functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies – Collecting information on how you use the platform to help us improve our services. Data is gathered anonymously.
  • Functional Cookies – Remembers your preferences such as language (Bahasa Melayu), region (Malaysia), and display settings to deliver a more personalised experience.
  • Analytical Cookies – Helps us understand traffic patterns and user behaviour to improve platform content and navigation.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the platform zas36. For more information on managing cookies, refer to your browser settings.

6

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to your personal data held by zas36. We are committed to fulfilling each of these rights within the stipulated timeframe:

Right of Access

You have the right to know what personal data we hold about you and to obtain a copy of it. Submit a request to us and we will process it within 14 business days.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request a correction. Log in to your account or contact our CS team to update your profile information.

Right to Deletion

Under certain circumstances, you may request the deletion of your personal data. Please note that some data may need to be retained to fulfil legal obligations.

Right to Object to Processing

You may opt out of having your data processed for direct marketing purposes at any time, without providing a reason. Simply click "unsubscribe" in any of our marketing emails.

Data Portability Rights

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.

7

Data Retention & Storage Periods

zas36 does not retain your personal data for longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

  • Active Account Data – Retained for as long as your account is active and for 7 years following account closure to meet legal obligations.
  • Financial Transaction Records – Retained for a minimum of 7 years in compliance with Malaysian financial reporting requirements.
  • Security Logs – Retained for 2 years for security incident investigation purposes if required.
  • Marketing Data – Deleted immediately upon withdrawal of consent for marketing communications.
  • Cookie Data – Session cookies expire when you close your browser; persistent cookies expire after a set period (typically 30–365 days).

When data is no longer required, zas36 will ensure it is securely deleted or anonymised using approved procedures.

8

Changes to This Privacy Policy

zas36 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes through:

  • In-platform notification on zas36 upon your next login
  • Notification email sent to your registered email address
  • Update the "Updated" date displayed at the top of this page

Continued use of the platform zas36 after those changes take effect will be considered your acceptance of the updated Privacy Policy. We therefore encourage you to revisit this page periodically.

Effective Date: This Privacy Policy was last updated on January 2026 and supersedes all previous versions. For enquiries regarding earlier versions, please contact our privacy team.
9

Contact Us – Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy zas36, or if you wish to exercise any of your data rights, please contact our Data Protection Officer (DPO) through the following channels:

DPO Email

Privacy@zas36.asia
Response within 3 business days

Live Chat

Available 24/7 in
Bahasa Melayu & English

Response Time

Data requests are processed
within 14 business days

FAQ – zas36 Privacy Policy

Answers to the most frequently asked questions by Malaysian players about privacy and data protection on the zas36 platform.

No, zas36 has never sold and will never sell your personal data to any third party for commercial purposes. Your data is used solely for the purposes stated in this Privacy Policy, including transaction processing, account security, and service improvement. All third parties we work with are bound by strict confidentiality agreements.

All your financial information is protected by 256-bit SSL encryption during transmission. We do not store your full credit or debit card details – only encrypted transaction tokens. Deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX are processed through licensed, regulated payment gateways in Malaysia.

Yes, you may request the deletion of your personal data by contacting our Data Protection Officer at privacy@zas36.asia. We will process your request within 14 business days. Please note that certain data may need to be retained for a specific period to comply with Malaysian legal obligations, such as financial records which must be kept for 7 years.

Yes, fully. zas36 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we only collect data with your consent, use it solely for the stated purposes, protect it with appropriate security measures, and respect your rights as a data subject — including the right to access, correction, and deletion.

It's simple. You can opt out of marketing emails from zas36 by: (1) clicking the "Unsubscribe" link found at the bottom of any of our marketing emails, (2) logging in to your account and updating your communication preferences under profile settings, or (3) contacting our CS team via 24/7 live chat and requesting to be unsubscribed. Requests will be processed within 3 business days.

In the event of a security incident involving your personal data, zas36 is committed to: (1) containing and controlling the incident as swiftly as possible, (2) notifying affected users within 72 hours, (3) reporting the incident to the relevant authorities in accordance with legal requirements, and (4) implementing remedial measures to prevent recurrence. Your data security is zas36's highest priority.

Your Data Is Safe. Your Game Is Secure.

Join millions of Malaysian players who trust zas36 – the Sports Betting & casino platform backed by world-class data protection.

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